MEETING CUSTOMER EXPECTATIONS WITH CONTINUOUS INNOVATION
Our Vision
TO BE THE MOST CUSTOMER CENTRIC COMPANY
Our Mission
To be a competitive organization providing value to its customers, shareholders, employees through sustained delivery of high-quality products and services at competitive costs
We conduct our business sincerely and fairly, with honesty and transparency. We abide by the highest standards of ethics in all our financial dealings, regardless of the amounts involved Judgement & decisions are taken on the basis of fact & figures; not based on perception.
CUSTOMER FOCUS
Long term relationships with our customers. Value addition to our customers. Value for money to our customers.
RESPECT
We give honest and constructive feedback to help people achieve their full potential. We treat / deal with every individual with utmost dignity, empathy and professionally. We encourage team work and never hesitate to offer credit to others.
CONTINUAL IMPROVEMENT
We believe in continuous quality improvements in our products and processes through innovation and team work. We strive to understand internal and external benchmarks and improvise ourselves to reach them We make efforts to understand new trends in the market place and innovate products/ services to capture these trends.
ACCOUNTABILITY
We take ownership of our decisions and hold ourselves accountable for both success and failures. We find alternative paths to success rather than waiting for direction. We do what is best for the company rather than function or for self.
SAFETY
We value human life and our bodies more than profits. We follow practices that continuously reduce risk of loss of human life or property.